Privacy Policy
Last updated: February 2025
SportX360 ("we", "our", or "us") operates the SportX360 mobile application and related services. This app is intended for users in Pakistan. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services. Please read it carefully.
1. Information We Collect
We collect information that you provide directly and information we obtain when you use the SportX360 app, including for listings, marketplace, and communications.
- Account and profile information (name, email, phone number, profile photo)
- Listings data (players, teams, tournaments, grounds, officials, and related details)
- Marketplace activity (ads, buy/sell gear, categories)
- Messages, chats, and support communications
- Device information, logs, and usage data when you use our services
- Location data when you use location-based features (e.g. grounds near you)
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve the SportX360 app; to send you updates and support; and to comply with legal obligations. We do not process payments; any payment or transaction between users is conducted at their own risk and is not our responsibility.
- To facilitate listings and marketplace ads
- To personalize your experience and show relevant content
- To communicate with you and send notifications
- To detect and prevent fraud, abuse, and security issues
- To analyze usage and improve our services
3. Information Sharing
We do not sell your personal information. We may share information with service providers who assist our operations, with other users as needed for listings and marketplace (e.g. listing or ad contact), or when required by law.
- Service providers (hosting, analytics, communications)
- Other users (e.g. for marketplace or listing contact)
- Legal and regulatory authorities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
- Encrypted transmission and storage where applicable
- Access controls and authentication
- Regular security reviews and updates
5. Your Rights
You may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing, in accordance with applicable law in Pakistan. You can update your profile in the app or contact us to exercise these rights.
- Access and correction of your data
- Deletion of your account and associated data
- Opt-out of marketing communications
- Data portability where applicable
6. Children's Privacy
Our services are not directed to individuals under the age of 13 (or higher where required by law). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.
7. Contact Us
For privacy-related questions, requests, or complaints, please contact us at support@sportx360.com or at the contact details provided within the SportX360 app. We will respond in accordance with applicable law in Pakistan.
- Email: support@sportx360.com
- Address: Available on our Contact Us page